The Scoot Airlines experience is like 12 hours of people taking dumps right next to your head.
RHODES, Greece- I am sitting aboard a Scoot Airlines flight from Singapore to Athens — a 12 hour direct haul. Although we arrived at the airport and checked in 12 hours early (Singapore Changi is the best airport in the world) my family has been separated. To my right, are my eight and two year old daughters, on the other side of the airplane is their mother. Separating me from my wife, positioned right where passengers would normally go, are toilets.
Within a meter and a half from my head a steady stream of passengers are pissing and shitting. I can hear it. I can smell it. When they walk by and crowd around the door they bump into me. I am kept awake by the sound of incessant flushing.
I’ve never seen a plane set up like this in 19 years of regular flying. I’ve probably rode on over a thousand airplanes and I’ve never seen toilets positioned directly next to passengers as if they were seats. This is disgusting.
I don’t mind low cost air carriers. In fact, even while their policies sometimes come off as obtuse and irritating, I ultimately love them. I have no problem with paying for what I use — just so I’m not being denied essentials for survival or being extorted.
AirAsia does a good job of finding the balance between being cheap and giving passengers what they want and need at fair prices.
Scoot Airlines, on the other hand, simply doesn’t get it.
I will put it this way:
Scoot Airlines charges passengers 3 Euro for a bottle of water. Water is an essential for life and the circulation systems in airplanes natural dehydrate people, so water on an aircraft should be free — like the toilets. You can go without eating on a flight, no problem, but not drinking is not an option.
What makes this situation even worse is that those 3 Euro bottles of water are not even standard 330ml or 500ml bottles, but 200ml micro-bottles. Three Euro for 200ml of water on an airplane where there are no other options is extortion. The airline is leveraging their position of power to get more money out of passengers. This is disgusting.
Scoot Airlines sucks.
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