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Airline Complaints On the Increase

During the month of August, a consumer air travel report shows that flight delays and baggage losses are on the decline while passenger complaints on the increase? What would an airline passenger have to complain about if their flight leaves and time and their bags arrive with them at their destination? Plenty. Complaints about airline [...]

During the month of August, a consumer air travel report shows that flight delays and baggage losses are on the decline while passenger complaints on the increase?

What would an airline passenger have to complain about if their flight leaves and time and their bags arrive with them at their destination?

Plenty.

Complaints about airline service were up nearly 35 percent in August 2010, compared with the same month in 2009.  . . The number of complaints rose in most categories, from fares to refunds, with flight problems (including cancellations, delays and missed connections) topping the list, followed by reservations/ticketing/boarding problems. –Airline complaints up, delays down

Simply put, the business of air travel is going down hill, airlines are now trying just about every tactic possible to trick and coerce money out of passengers: from hidden fees, to expensive checked and carry on baggage fees (Spirit Air now charges up to $45 for a carry on bag!), to charging to sit in a seat, to extracting bloated prices for in flight food and drinks it has become clear that being an air passenger is no longer a claim to luxury.

There is plenty in the airline industry to complain about.

Airlines continue to go down hill

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Filed under: Air Travel, Travel Warnings

About the Author:

Wade Shepard is the founder and editor of Vagabond Journey. He has been traveling the world since 1999, through 88 countries. He is the author of the book, Ghost Cities of China, and contributes to The Guardian, Forbes, Bloomberg, The Diplomat, the South China Morning Post, and other publications. has written 3413 posts on Vagabond Journey. Contact the author.

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